FAQ

Frequently Asked Questions

Where do you ship to?

We ship across the United States and internationally to select countries. Shipping rates and delivery times vary by location and product.

How long does shipping take?

Most orders are processed within 1-3 business days. Delivery times typically range from 5-14 business days depending on your location and the product.

Is shipping free?

We offer free shipping on qualifying orders over $70 for US domestic orders. Some products may have different thresholds.

Can I return a product?

Yes! We accept returns within 14 days of delivery for most items. Please visit our Refund Policy page for full details.

My order hasn’t arrived — what do I do?

If your order is taking longer than expected, please contact us with your order number and we’ll look into it right away.

Are your products eco-friendly?

Sustainability is at the heart of what we do. We carefully select products made from natural, recycled, or sustainably sourced materials wherever possible.

How do I contact you?

You can reach us anytime via our Contact page. We typically respond within 1-2 business days.